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Here are some of the most common things our clients ask—whether you’re hosting a backyard celebration or producing a major event.
What types of events does Hundred House support?
We serve a full range of events: from intimate gatherings to full-scale productions. That includes weddings, galas, corporate events, festivals, premieres, private celebrations, and more. If it needs structure, rentals, or staging, we’re built for it.
Do you offer event design services?
While we’re not event producers, we collaborate closely with planners, producers, and creatives. We offer CAD layouts, 3D renderings, and custom fabrication to help bring your vision to life, plus strategic support during planning and installation.
Do you offer walk-throughs or site visits?
Yes. Our planners and project managers frequently do on-site walkthroughs to assess access, placement, and timing. These visits help us provide accurate layouts and ensure smooth day-of operations.
Can I browse your full inventory online?
Yes! Our entire inventory is available to view and search online, and we also offer downloadable catalogs for production and wedding professionals.
What if I need something custom?
We’ve got a full in-house fabrication team that can build custom bars, walls, wraps, lounge pieces, signage, and more. If you can dream it, we can help design and build it.
Do you also offer rentals for small intimate gatherings?
Absolutely. Whether it’s a backyard dinner or a family graduation, our team will help you get just what you need… without overcomplicating the process.
Is there a minimum order size?
We’re flexible. There is no minimum for events within 30 miles of Covina. For events farther out, we typically require a $500 minimum rental subtotal (not including delivery fees).
How does delivery work?
We deliver, set up, and return for pickup. Standard deliveries are flexible, and we also offer time-specific delivery windows for an additional fee.
If my event is on a weekend, will I be charged extra for early delivery or late pickup?
Nope! If we deliver on a Friday and pick up on Monday, you’ll still only be charged for a one-day rental.
Can I pick up my rental order myself?
Yes, we offer a will-call pickup option for many items. Some items—like staging or large tents—may require professional installation. We’ll guide you based on your order.
Can you help with event permits?
Yes. We can help guide you through city and county permitting for tents, street use, and more. Let us know early in the planning process so we can help you get everything in order.
Do you require a security deposit?
Yes. We place a temporary authorization hold on a credit or debit card at the time of rental. This is released automatically within 7–10 business days after your items are returned in good condition.
What if something gets damaged or goes missing?
We know accidents happen. Please notify us right away. We’ll work with you to resolve it fairly and transparently.
Can you handle last-minute requests?
We do our best! If the inventory is available and scheduling allows, we can often accommodate quick-turnaround needs. Early planning is ideal, but we understand that events don’t always follow the script.
Can I make changes to my order after booking?
Yes, up to a certain point before your scheduled delivery. We’ll always do our best to accommodate adjustments based on availability.
Other
Questions?
If you don’t see your question here, we’d love to help. Contact Our Team or give us a call at (866) 217-2789. We’re here to make your event easier.